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Re: [Flash Operator Panel] fop buttons sometimes lit sometimes not, mixed environment realtime and static peers, no regex.


  • From: Caio Zanolla <caio@xxxxxxxxxx>
  • Date: Fri, 03 Oct 2008 13:30:40 -0300
  • Mailing-list: contact operator_panel-help@lists.house.com.ar; run by ezmlm

http://www.lpj.com.br/template/lpjtec.gif

well, i'll try to fix an external access but will take some time.

i will try to explain it better:


- fire up fop, wait till it settle

- call from 170 to 600.
170 button led lits (ok)
170 button shows the called extension, 600 (ok)
600 button led do not lit and do not show calling extension, 170 (wrong)


- 600 picks up
       170 is till lit and still shows called number 600 (ok)

- one of them hung up
170 led turns of as expected and called extension dissapear from button (ok)


- now we make the same call again (moments later) from 170 to 600.
170 button led stay dimmed (wrong)
170 button shows the called extension, 600 (ok)
600 button led do not lit and do not show calling extension, 170 (wrong)


- one of them hung up
170 led was not lit and stays that way, called extension dissapears from button (ok)




and it behaves the same way ig calling from 600 to 170, first call is ok except from the destination not lighting up, subsequent calls wont lit the callers led but will show the called extension on its button.




-- Atenciosamente,

Caio Zanolla
Coordenador de TI - LPJ Editora
www.lpj.com.br - (31) 2121-0000

http://www.lpj.com.br/template/bottonlpj.gif




Tariq .. wrote:
i can't understand your point.. do you have a public IP for the panel i can see what you mean?


AHD Tarek Sawah Integrated Digital Systems CCNA, MCSE, RHCE, VoIP Syria: +963 944 618286 USA: +1 347 562 2308

Date: Fri, 3 Oct 2008 12:31:09 -0300> From: caio@xxxxxxxxxx> To: operator_panel@xxxxxxxxxxxxxxxxxx> Subject: Re: [Flash Operator Panel] fop buttons sometimes lit sometimes not, mixed environment realtime and static peers, no regex.> > http://www.lpj.com.br/template/lpjtec.gif> > same thing.> > callers first call lits its button, subsequent calls will only show the > caller id.> > calee wont lit at all but will behave the same way when calling, first > call it lits then only shows callerid.> > behaviour is the same for static and realtime peers.> > > -- > Atenciosamente,> > Caio Zanolla> Coordenador de TI - LPJ Editora> www.lpj.com.br - (31) 2121-0000> > http://www.lpj.com.br/template/bottonlpj.gif> > > > > Tariq .. wrote:> > your poll_interval is too high.. it's like 200 minutes between each time the panel pulls informations about your agents.. try for a test to lower it to like 20 seconds.. and tell me what do you see.. your panel doesn't refresh the status of your agents often. > >> >> > AHD Tarek Sawah> > Integrated Digital Systems> > CCNA, MCSE, RHCE, VoIP> > Syria: +963 944 618286> > USA: +1 347 562 2308> >> > _________________________________________________________________> > Want to do more with Windows Live? Learn “10 hidden secrets” from Jamie.> > http://windowslive.com/connect/post/jamiethomson.spaces.live.com-Blog-cns!550F681DAD532637!5295.entry?ocid=TXT_TAGLM_WL_domore_092008> >
_________________________________________________________________
Want to do more with Windows Live? Learn “10 hidden secrets” from Jamie.
http://windowslive.com/connect/post/jamiethomson.spaces.live.com-Blog-cns!550F681DAD532637!5295.entry?ocid=TXT_TAGLM_WL_domore_092008

References to:
Caio Zanolla
Tariq ..
Caio Zanolla
Tariq ..
Caio Zanolla
Tariq ..

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