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RE: [Flash Operator Panel] Re: Yellow agents when I refresh FOP


  • From: "Tariq .." <tareksawah@xxxxxxxxxxx>
  • Date: Sun, 29 Jun 2008 09:47:41 +0000
  • Mailing-list: contact operator_panel-help@lists.house.com.ar; run by ezmlm

Arles
You have no faults in your queues config file.. i was thinking maybe you have 
static members or agents but it doesn't seem to be.. 
from your CLI "AFTER" you remove a queue member or agent.. do this command 
show queue [your queue number]
and see if your "removed" agent is still there.. after a long struggle with FOP 
i have come to the conclusion that FOP is only a board to show you who is who 
and what are they doing.. it simply gives commands and from the reply of the 
CLI it shows you the results on the screen.. so if the result of "show queue 
......" says your agent is still there .. you need to check your agents and see 
why is it still there!!!.. 
regards
Tarek

 

Date: Fri, 27 Jun 2008 20:36:46 -0500> From: arles.rodriguez@xxxxxxxxx> To: 
operator_panel@xxxxxxxxxxxxxxxxxx> Subject: [Flash Operator Panel] Re: Yellow 
agents when I refresh FOP> > Hi,> > Please excuse me, I became confuse and I 
sent again the old mail :$> > > Here my queues.conf:> > [general]> > ;> > ; 
Global settings for call queues> > ; (none exist currently)> > ; Note that a 
timeout to fail out of a queue may be passed as part of> application call> > 
; from extensions.conf:> > ; 
Queue(queuename|[options]|[optionalurl]|[announceoverride]|[timeout])> > ; 
example: Queue(dave|t|||45)> > [default]> > ;> > ; Default settings for 
queues (currently unused)> > ;> > #include queues_additional.conf> > #include 
queues_custom.conf> > ---queues_additional.conf----> > ; do not edit this 
file, this is an auto-generated file by freepbx> > ; all modifications must 
be done from the web gui> > [121]> > announce-frequency=30> > timeout=16> > 
strategy=fewestcalls> > retry=16> > queue-youarenext=queue-youarenext> > 
queue-thereare=queue-thereare> > queue-thankyou=queue-thankyou> > 
queue-callswaiting=queue-callswaiting> > music=default> > monitor-join=yes> > 
monitor-format=wav> > maxlen=0> > leavewhenempty=no> > joinempty=No> > 
eventwhencalled=no> > eventmemberstatus=no> > context=> > 
announce-holdtime=yes> > wrapuptime=0
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