Re: [Flash Operator Panel] After Update to 0.29 - transfer istn working
- From: Bastian.Marmetschke@xxxxxxxxxxxx
- Date: Fri, 4 Jul 2008 17:05:22 +0200
- Mailing-list: contact firstname.lastname@example.org; run by ezmlm
after testing like for days - I finally found out, what the Problem is.
As soon as you setup a Queue with "AgentCallback" you cannot drag and drop
the external call to an other extension.
You log in your agent with "AgentCallback":
710 (Max Mustermann) available at '10@xxxxxx' (musiconhold is
As soon as the Queue gets an external call it looks like this:
-- Executing NoOp("Local/10@xxxxxxxxxxx,2", "") in new stack
-- Executing Dial("Local/10@xxxxxxxxxxx,2", "SIP/10|240|t") in new
-- Called 10
-- SIP/10-0822fc08 is ringing
-- Agent/710 is ringing
-- SIP/10-0822e7f8 answered Local/10@xxxxxxxxxxxxxx,2
If Agent 710 accepts the Call you have opend a "local" channel. At this
time you cannot transfer the call with the drag and drop function in the
panel. As soon as the agent gets a call directly to its SIP Account or you
add static SIP Accounts in the queues.conf - it works. But as soon as you
use something like "member => Agent/710" in the queues.conf - it doesnt.
Anyone knows of a workaround?
Please respond to
[Flash Operator Panel] After Update to 0.29 - transfer istn working
after we updated from 0.24 to 0.29 the transfer via drag and drop doesnt
work anymore. As soon as you drag the call from one phone to another phone
(new extension) it Rings and hangs up the whole call.
For right now we are using Asterisk 1.2.19
Anyone has an idea ?
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- Tariq ..
- References to:
- Bastian . Marmetschke